MetaServer > Help > Queues

260 MetaServer Queues

Use the Queues tab to analyze the workload of the server in detail at document level. You can view, delete and prioritize documents to move them in front of the queue.

Select Worfklows

Select one more more workflows to filter the document list. Only the errors related to the selected workflows will be listed.

The icon turns red if not all workflows are selected to clearly indicate that not all documents will be listed.

Delete Document(s) (Ctrl+D)

If you want to delete documents from the list, select one or more documents and press the Delete Document button or press Ctrl+D.

Prioritize Document(s)

MetaServer works on a first in first out basis.

If you have a heavily loaded MetaServer processing thousands of documents per day it may take a while before the last imported document gets processed.

You may want to move one or more urgent documents to the top of the queue so they get processed first.

Page Navigation

If the selected document has multiple pages, the page navigation buttons are active. You can also use the Page Up and Page Down keys to page through the document

Refresh Document(s) (F5)

While you are managing documents, you can select one or more documents and force a refresh of their properties and status by pressing the Refresh Document(s) button or by pressing the F5 key.

If documents have left MetaServer in the meantime, they will disappear from the list.

    
Load Oldest / Youngest Documents

Depending on what you are looking for you may be more interested in recently imported documents (youngest) or documents imported longer ago (oldest).

Because of MetaServer's First In First Out concept, older documents are closer to being exported and will leave MetaServer sooner (retired documents) while younger documents will take longer before they get exported because at the end of the waiting line with many more documents before them.

Load All documents

You can force a load of all documents in the queue by pressing the Load All button.

Be aware that on a heavily loaded MetaServer, the queue can potentially contain thousands of documents and loading the whole queue can take a considerable amount of time.

Select Server

A system can contain several MetaServers. Select the MetaServer you want to work with.

If the MetaServer is not on the same domain as the client, you can enter the server's URL manually by pressing the arrow under the icon and by selecting "Select by URL".

You can find the correct URL by opening this setup window on the server. Click on the image to enlarge.

Document List

The left panel shows a list of all documents of the selected workflows.

The columns indicate:

- What workflow each document belongs to

- When the documents were created

- The full path and the original file name of the imported document

- The last applied action

- The last operator and station used for validating or organizing the document

- If the document was part of a document set*: Yes / No

Error documents are not listed here. Select the Errors tab to manage these documents.

* A document set originates from a single PDF file containing multiple documents that has been separated in multiple documents using separation rules or using the Organizer.

Document Viewer

The center panel displays the document. You can page through the document if it has multiple pages.

Properties Panel

You can double click on any of the properties and copy the content to share it through email or through our support form.

The right panel lists all properties of the selected document:

- The link to the original document: Press the link to open the document in the associated viewer. The link actually opens a copy of the document to avoid conflict. It carries its original import name.

- The link to the original document set (if any): Press the link to open the document set containing the document in the associated viewer. The link actually opens a copy of the document set to avoid conflict. It carries its original import name.

- The action history: All the actions the document passed through.

- Field values: Browse towards the bottom of the list to see the field values

The Status Bar

Server: The name of the machine MetaServer is running on.

Imported: The total number of originally imported documents in MetaServer across all workflows. The counter does not get filtered by the Select Workflows functionand always shows the total imported document count for both selected and unselected workflows.

In queues: The total number of documents in the MetaServer queues across all workflows. The counter does not get filtered by the Select Workflows function and always shows the total document count for both selected and unselected workflows.

In organizer: Number of documents available (not locked by any user) for Organizing. The counter only shows the count of the selected workflows. See Select Workflows button.

Skipped: Number of documents available (not locked by any user) for Organizing with skipped status. The counter only shows the count of the selected workflows. See Select Worklows button.

In validation: Number of documents available (not locked by any user) for Validation. The counter only shows the count of the selected workflows. See Select Workflows button.

Skipped: Number of documents available (not locked by any user) for Validation with skipped status. The counter only shows the count of the selected workflows. See Select Workflows button.

Errors: Number of documents in error state. These documents triggered a red error.  Errors and the documents that caused them can be viewed and managed in the Errors tab. The counter only shows the count of the selected workflows. See Select Workflows button.