MetaServer > Help > How to migrate MetaServer to another system

How to migrate MetaServer to another system

To migrate your MetaServer license to another system, please follow these simple steps below:
Step 1: on your old system, start the MetaServer Administration Client or Operator Client from your desktop.
Step 2: in one of the clients, press the backstage button. The example below shows the MetaServer Administration Client.
Step 3: select the Licenses section in the left side bar. You can find your serial number, company and contact info at the top.
Step 4: to deactivate MetaServer, press the “Deactivate” button.
A pop-up message will appear to confirm if the deactivation was successful or not.
Step 5: If you don’t already have the serial number saved somewhere, you can copy the serial number and any necessary company and contact details after deactivating.

Final Step

Manual

 
NOTE: if you have a Create Installer Tool license, please refer to the steps below.
 
Step 1: Copy over the following folders from your old system to your new system in the same location:

C:\ProgramData\CaptureBites\Programs\MetaServer\Data\Workflows

C:\ProgramData\CaptureBites\Programs\MetaServer\Data\DB

C:\META-DEMO (if available)
.. or any other folders with custom demo or testing documents.

For more detailed information on how to activate MetaServer on your new system, please refer to our MetaServer activation help guide.
Create Installer Tool

Step 1: Open the Create Installer Tool and create a new profile.

Add a description and document your installer by adding the version and date to the Version History. Press the “Insert Version“ button to add some descriptive text for later reference.

Step 2: Add the required programs (MetaServer, Admin / Operator Client), modules (Searchable PDF), workflows, database files and folders with demo documents (if applicable) to your installer.

Database files can be found under:
C:\ProgramData\CaptureBites\Programs\MetaServer\Data\DB

NOTE: if your new system already has MetaServer with an Admin / Operator Client installed, you don’t need to add these applications to the installer.

Step 3: Save and build your installer. It will automatically open the folder with the built installer. You can then choose to:

1) Copy the installer executable to the new system and run the installer.

2) Upload the installer to be published on the web. This link will stay active for 30 days. You can then easily share the link with your customer and download and run the installer on the new system.

For more detailed information about the Create Installer Tool, please refer to our Create Installer Tool help guide.
For more detailed information on how to activate MetaServer on your new system, please refer to our MetaServer activation help guide.
Deactivating MetaServer without Internet Access

If your system does not have a network connection, MetaServer will create a deactivation request file in your downloads folder.

1) Open your downloads folder where your deactivation request file has been stored (“DeactivationRequest.DLIC”).

2) Share this deactivation request file with a device that has an internet connection. Browse to deactivate.capturebites.com and upload your deactivation request file ("DeactivationRequest.DLIC”).

3) After a successful deactivation, you can now use the license on another machine.

Final Step: Copy over the following folders from your old system to your new system in the same location:

C:\ProgramData\CaptureBites\Programs\MetaServer\Data\Workflows

C:\ProgramData\CaptureBites\Programs\MetaServer\Data\DB

C:\META-DEMO (if available)
.. or any other folders with custom demo documents used for testing.

For more detailed information on how to activate MetaServer on your new system, please refer to our MetaServer activation help guide.