MetaServer > Help > Troubleshoot > VRSEngine: timeout error


I test an Extract rule or Kofax VRS and get a “VRSEngine: timeout” error. What do I do?

You test an Extract rule with the deskew or rotate option enabled or Kofax VRS and you get the following error:

“VrsEngine: timeout waiting for worker to create wait-handle”

Or one of the following errors:

“VrsWorker process vanished”

“Missing process one PDF page with VRS job result file”


To solve this, please install the x86 version of the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019:

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