Blog > Why businesses choose MetaServer as IDP solution

Most IDP systems are designed with enterprise customers in mind and unfortunately, that comes with enterprise-level pricing.
MetaServer takes a different approach.

MetaServer is fully modular, meaning you only purchase what you need. Whether that's OCR, AI-powered recognition and classification, barcode reading or export connectors, you build the solution around your actual requirements. A typical implementation, including first-year maintenance, runs between €5,000 and €10,000. You only pay for what you actually use.

This makes MetaServer the ideal choice for small and medium businesses that want serious document automation without an enterprise price tag.

Here's a question most businesses can't answer with confidence:

"How many pages will you process next year?"

Page-based models force you to estimate upfront and in the end you pay for capacity you may not use. It creates unpredictability at the worst possible moment: when your business is growing.

MetaServer's licensing model removes that constraint entirely.  The result is predictable pricing, flexibility and full control over your document workflows whether you're processing hundreds of documents a week or hundreds of thousands.

9 out of 10 companies don't know how many documents they process. Most competing IDP vendors take advantage of this and structure their licensing system using page-count tiers.

When a document processing solution is built on custom scripts, only the person who wrote them truly understands how it works. Maintenance becomes a dependency. Adjustments become projects and onboarding a new team member becomes a risk.

MetaServer takes a different approach: you can configure it and there is no coding required. Any user can build, adapt and manage document workflows without writing a single line of code. The makes MetaServer an IDP solution that is transparent and maintainable.

In practice, this changes how projects get started. When working with a new customer, the process often begins by asking for a sample of their actual documents.
Customers see firsthand how easy it is to confugure to match their specific needs. Nothing is more convincing than watching your own documents processed accurately by a system you could learn to configure yourself.

Document recognition is only useful if it's reliable. MetaServer's AI-powered technology is built to handle a wide range of documents including low-resolution scans, handwritten text, heavily formatted layouts and documents that have clearly seen better days.

But accuracy in IDP isn't just about reading characters correctly. It's about understanding what's been captured, interpreting data in context and classifying documents intelligently. MetaServer delivers outstanding precision across a wide range of document types and formats.

Technical support in the software industry has a familiar pattern: you submit a ticket or receive a link to a FAQ page full of things you already tried... Sounds familiar? MetaServer's support works differently!

When a customer has an issue, the response is typically same-day or next-day from an expert team.
The support team assists with implementation, configuration and troubleshooting.

It's worth noting that while we use AI document technology for MetaServer's document processing, we are allergic to using AI for support.
Human expertise is what customers actually need when something goes wrong. In addition to direct support, MetaServer also provides extensive online documentation and guides.

MetaServer brings enterprise-grade document intelligence to businesses of every size. Affordably, transparently and with the support to back it up.
If you're evaluating IDP solutions, bring your own documents a demo session. See how it handles them. That's where the conversation usually ends.